Privacy Policy | NUGGET CLUB

1. Introduction

NUGGET CLUB ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website nuggetclub.com (the "Site") and use our services.

By accessing or using our Site, you agree to this Privacy Policy. If you do not agree, please do not use our Site.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us, including:

Name, email address, postal address, and phone number
Billing and payment information (processed securely via Stripe/PayPal)
Account login credentials
Shipping and delivery addresses
Marketing preferences and communication history

2.2 Automatically Collected Information

When you visit our Site, we automatically collect:

IP address, browser type, and device information
Usage data (pages visited, time spent, clicks)
Cookies and similar tracking technologies
Referral source and marketing campaign data

2.3 Facebook Marketing Data

Through our Facebook marketing campaigns, we may receive:

Lead form submissions (name, email, quiz responses)
Ad interaction data (clicks, views, conversions)
Demographic information provided by Facebook's platform
Custom audience data for remarketing purposes

3. How We Use Your Information

We use your information for the following purposes:

Process and fulfill your gold subscription orders
Manage your account and provide customer support
Send order confirmations, shipping updates, and billing notices
Marketing communications (with your consent)
Improve our website, products, and services
Comply with legal obligations and prevent fraud
Analyze marketing campaign performance (including Facebook Ads)
Personalize your experience and recommendations

4. Facebook Marketing Compliance

4.1 Data Use for Facebook Advertising

We use Facebook Business Tools (including Facebook Pixel, Conversions API, and Lead Ads) to:

Measure ad effectiveness and conversions
Create custom audiences for remarketing
Optimize ad delivery to relevant audiences
Track events such as page views, purchases, and lead submissions

4.2 Facebook Data Processing Terms

We comply with Facebook's Data Processing Terms and Business Tools Terms. We only collect data permitted by Facebook's policies and use it in accordance with applicable laws.

4.3 Your Facebook Ad Preferences

You can control how Facebook uses your data for advertising by visiting your Facebook Ad Preferences.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

Remember your preferences and login status
Track site usage and performance
Enable Facebook Pixel and analytics tools
Prevent fraud and enhance security

Types of cookies we use:

Essential Cookies: Required for site functionality
Analytics Cookies: Help us understand site usage (Google Analytics)
Marketing Cookies: Enable Facebook Pixel and ad targeting
Preference Cookies: Remember your settings and choices

6. Data Sharing and Third Parties

We may share your information with:

Payment Processors: Stripe and PayPal for secure payment processing
Shipping Providers: USPS, UPS, and FedEx for order delivery
Marketing Platforms: Facebook, Instagram, and Google for advertising
Email Services: Klaviyo/Mailchimp for marketing communications
Analytics: Google Analytics and Facebook Analytics
Legal Authorities: When required by law or to protect our rights

We do not sell your personal information to third parties.

7. Your Privacy Rights

7.1 GDPR Rights (EU Residents)

If you are in the European Union, you have the right to:

Access your personal data
Rectify inaccurate information
Request erasure ("right to be forgotten")
Restrict or object to processing
Data portability
Withdraw consent at any time

7.2 CCPA Rights (California Residents)

If you are a California resident, you have the right to:

Know what personal information is collected about you
Know if your information is sold or shared (we do not sell)
Request deletion of your personal information
Opt-out of the sale of personal information (N/A as we don't sell)
Non-discrimination for exercising your rights

7.3 Exercising Your Rights

To exercise your privacy rights, contact us at privacy@nuggetclub.com or use our Data Deletion Request page.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

SSL/TLS encryption for all data transmission
Secure payment processing (PCI DSS compliant)
Regular security audits and vulnerability testing
Limited access to personal data within our organization
Data retention limits and secure deletion procedures

9. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy:

Account information: Retained while your account is active
Transaction records: 7 years (for tax and legal compliance)
Marketing data: Until you unsubscribe or delete your account
Cookies: Per browser settings and cookie type

10. Children's Privacy

Our services are not intended for children under 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

11. International Data Transfers

Your information may be transferred to and processed in the United States. By using our services, you consent to this transfer. We ensure appropriate safeguards are in place for international data transfers.

12. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy regularly.

13. Contact Us

For privacy-related questions or to exercise your rights:

Email: privacy@nuggetclub.com
Data Deletion: Data Deletion Request Page
General Support: support@nuggetclub.com